Older tourists and vacationers who want to have a way of communicating, especially in case of an emergency, now have digital gadgets on their side. However, the Pew Research Center reported that as of 2010, only 57 percent of Americans over 65 owned mobile phones, compared to 8 out of 10 younger adults.

The .tel suffix has been instituted as a designation for services connecting telephone networks and the Internet. The template lists contact information links enabling one-click access to web sites, phone numbers, e-mail address, fax, and VOIP. There is also a map and the ability to insert latitude and longitude. The .tel web sites are hosted for free by domain companies where the domains are purchased; the miniature web sites are specially formatted to fit the screens of Blackberries, iPhones, and other wireless devices.

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According to Apple’s January 18 press release, iPhone sales soared to 16.24 million units for the three months ending December 25, 2010.

Cold-call selling by telephone to businesses when the sales rep or telemarketer does not know the name of any person in the business being called poses a challenge. The telephone sales representative first has to get past either: